Multi-Cloud managed experience

Any AWS, Azure, Google Cloud & other multi-cloud instance provisioned through buzinessware is delivered as a Managed Server with 24/7 Priority Support ($50 value) included as an added value

Our Managed Server Delivery Framework provides setup, 24/7 support, managed security and operational management to help you do more with less

Service

Compare Server Management Levels

Managed

Included Free

Managed Pro

Available at checkout

MANAGED ONBOARDING

Security Hardening & Scanning
Installation of server updates, anti-virus, third-party software etc
Configuration & Settings as per requirement
Migration of your existing workloads (Websites/Applications)
3 Included
5 Included
Handover

SERVICE MANAGEMENT

Backup & Security Management
Alerts & Mitigations
Patch Management
System Administration Tasks
Server Uptime Monitoring
System Health Monitoring
Services Monitoring
Custom
SSL Certificates installations
1 SSL Certificate
5 SSL Certificates
Service Requests
Firewall Management
Log Management
Optimization

MANAGED SECURITY

Website Security & Performance
SSL Certificate
DDoS Protection
Content Delivery Network (CDN)
Load Balancing
Web Application Firewall (WAF)
Anycast DNS
Endpoint Security
AI / ML-based zero-day real-time malware & virus protection
Forensic backup, scan backups for malware & safe recovery
Endpoint Detection & Response (EDR applicable for Windows only)
Anti-ransomware protection
Periodic vulnerability assessments
URL filtering
Smart protection plans
Exploit prevention
Events collection
Security incident management

MANAGED BACKUP & RECOVERY

Backup for File, Folder, Disk, Image, Application & MSSQL
Backup for Windows & Linux
Get incremental, differential, ransomware proof & immutable backup capabilities
Flexible recovery options from one-click mass recovery of full systems to granular files
Secured backup with AES 256-bit backup encryption & deduplication
Subscription Required
Buy Now
Data Backup & Advanced Security - Standard
(50 GB Storage included)(You can upgrade storage after initial setup)

Support

Support Level
24/7 Priority
24/7 Rapid
Response Time
Critical :- Server & services are down
Moderate :- Server is up and some services are down
Minimal :- Server and services are up. Other requests
Critical: 1 hour
Moderate: 4 hours
Minimal: 8 hours
x Critical: 30 minutes
Moderate: 2 hours
Minimal: 4 hours
Support Requests
Unlimited
Unlimited
Support Channels
Knowledge Base
Tickets
Live Chat
Knowledge Base
Tickets
Live Chat
Phone

AUDITS & REPORTING

System health, resource utilization, vulnerability assessment & threat detection, backup status, effective uptime & recommendations
Monthly
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