Efficient Communication. Effective Collaboration.

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Email and Collaboration Server

Every organization has access to basic email or a standard email server, but fewer have shared calendars- and fewer still mobility or document management. That’s a serious loss of potential productivity- and often legacy platforms contribute to this imbalance by presenting complexity and financial obstacles relegating most organizations to limited functionality.

Next-generation email and collaboration platforms offer solutions to these and many other common pain points by providing innovative features for end-users and IT administrators at lower total cost-of-ownership (TCO).

Email and Collaboration Server is an email and calendar server plus much more; think about it like a next-generation Microsoft Exchange Server. In addition to email and calendar, it provides document storage and editing, instant messaging, and simplified administrative controls all in an award winning webmail user interface built with the latest AJAX web technology. It also provides mobility and syncs to desktop client applications.

Email and Collaboration Server is a software for email and collaboration - email, group calendar, contacts, instant messaging, file storage and web document management. It is available for Linux, Mac OS X and virtualization platforms. It also syncs to smartphones (iPhone, BlackBerry) and desktop clients like Outlook and Thunderbird. It also features archiving and discovery for compliance.


Low total cost of ownership with a power packed bundled server solution offering rapid deployment, centralized management, disaster recovery, centralized security inbuilt which provides great value & significant savings over disparate components.

End user productivity enhancement with email, calendar, documents, files and instant messaging integrated into a rich, interactive, AJAX-based end user interface that works on any computer & emails, documents, files & conversations travel with you.

Unified Security & Threat Management providing protection from malicious internet threats such as viruses, spam’s & spyware using a single solution.

Go mobile over-the-air sync to iPhone and BlackBerry plus virtually any device via our mobile web experience.

Easy administration with robust migration tools, real-time backup and restore & an intuitive Ajax-based web admin console.

Efficiency and scalability as the system is 3-5x faster than comparable systems, plus each server has its own data store, message store, and set mailbox accounts. As such, to scale simply we have to add more servers.

Rich, interactive, AJAX-based end user interface giving you power to work from anywhere with few of the features as listed below:

Functional End-User Features


Email

  • View messages as conversation threads or individually with message text preview
  • See all messages in a thread - Inbox, Sent, Filed, Even Trash in one view
  • Select your own color and style
  • Quickly create Email, Contact, Calendar entries in context
  • Build dynamic searches for Attachments, Message Text, Phone Numbers
  • Read mail in pure HTML mode
  • Set multiple identities and signatures for sending messages
  • RSS Feeds, Mini Calendar etc.

Address Book

  • Add Contacts directly from Email & mouse over to view details
  • Easily share contacts with others
  • Multiple sets of contact lists color coded
  • Compose With Personal, Shared or Global Address List Contacts

Calendar

  • Main view, Events view & Schedule view to view & schedule appointments along with their status & mouse over for full details
  • Easily share your calendar with others
  • Assistant, reminder & event feeds

Documents

  • Rich Spreadsheet Authoring; Share Them in Email or on a Wiki

Instant Messaging

  • Real time send messages to peers

Tasks & Briefcase

  • Track task progress, priority, and completeness
  • Conveniently store files in folders instead of as email attachments

Mobility

  • Over-the-air push synchronization to Blackberry, Palm, Symbian, and Windows Mobile 5 devices

Technical Administrative Features


Admin UI

  • New Account Wizard
  • Preferences Settings
  • Message Queue
  • System Status
  • Distribution List
  • Volume Management
  • Web/CLI administration

Backup & Archiving

  • Ability to backup/restore mailboxes in production mode without service disruption
  • Ability to schedule archiving process on secondary storage
  • Support for full and incremental backup

Integration & Standards

  • Add LDAP directories for authentication and Global Address Lists
  • Native integration with Microsoft Outlook, Apple Desktop (iSync) & popular mobile devices with no additional server needed
  • Uses industry standard open protocols like SMTP, LMTP, SOAP, XML, IMAP, POP, iCal etc.

Security

  • Built in spam and virus scanning with automatic definition updates
  • No software / user data cached on disk unlike traditional web mail clients along with end-to-end data encryption using global standard technologies.

We strongly believe that any product is as good as the service thereafter. To that end we provide a host of professional services to ensure high level of user adaption leading to high levels of return on investment:

Implementation Services

  • Onsite Setup & Configuration
  • End User & Administrator hands on Training
  • Data Migration/Import Services

Subscription & Ongoing Support

  • Anti-Virus, Anti-Spam & Security Subscriptions
  • Automatic Software Patches & Latest Release Updates
  • Remote Server Administration & Monitoring
  • Ongoing Live Support by phone & onsite visits

Optional Managed IT Services

Zimbra is deployed in more than 13 different industries in over 80 countries worldwide including education, service providers, business, government, non-profits, healthcare, financial services, manufacturing, transportation, technology, advertising and media, real estate, retail, and more.

Education

The education market is characterized by campuses with large non-Windows desktop populations, the need for one collaboration platform to span highly fragmented departments, plus requirements to simplify administration and integrate directly with other campus platforms (Xythos, Sakai, SunGard, BlackBoard, and more).

Zimbra Collaboration Suite (ZCS) is deployed by more than 500 universities in higher education and K-12 districts today with over 2 million paid mailboxes because it can unify campuses and provide either on-premises and/or outsourced hosted email solutions for students, alumni, faculty, and staff.

Service Providers

Zimbra Collaboration Suite is designed for deployment by carriers / operators, broadband providers, hosting providers and Internet service providers (ISPs). Key ZCS features for service providers include: state-of-the-art web user experience (re-skin, re-brand), multi-tenancy for small business email hosting, highly-scalable architecture, flexible Class-of-Service (to enable specific features and set quotas) and ad serving.

Millions of people use Zimbra as their mail experience through many service providers worldwide because Zimbra has demonstrated it can scale and provides innovative features and flexibility required to successfully provide Web 2.0 consumer internet services.

Government and Non-Profit

Zimbra Collaboration Suite provides local, state, and federal government as well as non-profit organizations a powerful alternative to Microsoft Exchange with full collaboration features and mobility on an open source platform. Zimbra’s email and calendar server also increases the efficiency of IT staff and offers lower total cost-of-ownership (TCO) by reducing the time spent managing email.

Today Zimbra is used by fire and police departments, libraries, museums, social centers, state and federal governments.

Healthcare and Finance

In addition to innovative email and calendaring, Zimbra Archiving and Discovery (ZAD) is a component of Zimbra Collaboration Suite providing organizations with SOX, HIPAA, FRCP, and corporate governance requirements an integrated solution to safeguard themselves. We also provide real-time back up and restore plus support for strong internet-based security (SSL/TLS) that does not require a VPN.

Zimbra Mobile provides freedom to staff on the go and rarely at their desktop, while Zimbra webmail experience enables cost-effective scaling of users where there is seasonality such as in tax season.

Transportation and Manufacturing

A central tenent to manufacturing and tranportation of goods is a close eye on the bottom line and marginal return per unit sold. Organizations in these industries express a strong desire for limiting IT expenses while providing the most effective suite of collaboration tools possible. Often they face challenges of geographically distributed teams, tiered features based on functional role and pressure to reduce spending as they scale the organization.

With Zimbra organizations are able to provide fully featured collaboration with feature sets tailored to any range of users; from webmail-only to full mobility and desktop synchronization. Zimbra enables the consolidation of IT resources and features lower total cost-of-ownership than equivalent legacy platforms.

Technology, Advertising and Media

Industries such as technology and advertising / media skew heavily to non-Windows platforms with many software developers and designers in their ranks. Both Mac and Linux platforms need to be first class citizens; with all employees requiring full collaboration capabilities. Workers in these industries also tend to be early adopters looking for cutting edge tools to maximize flexibility and efficiency.

Zimbra brings a seamless experience and enterprise-class email and collaboration to Windows, Mac and Linux users in the organization plus full mobility to iPhone and BlackBerry smartphones. Zimbra’s web services make it easy to experiment with and integrate with other internal applications. Zimbra is proud to serve over 175 advertising, media and creative organizations and many of the brightest stars in technology.

Real Estate and Retail

Organizations in real estate and retail range greatly in size, from sole proprietorships to large multi-location / division / nationals, but they all share many common traits. They require a communication solution to provide cost-effective on boarding of new employees and contractors, class of service to easily tier features, unified scheduling, support for multiple desktop platforms, and mobility- all with less IT overhead.

Zimbra’s web collaboration experience provides organizations optimum flexibility to scale users without investing in expensive client software and via class of service, Zimbra can be an email or calendar-only solution or a full collaboration suite per user. Over-the-air sync is provided to smartphones (iPhone and BlackBerry) and a web admin console simplifies end-to-end system maintenance. Zimbra supports thousands of leading real estate and retail organizations today.

Zimbra Collaboration Suite 5.0 – A Real Alternative to Microsoft Exchange.

Microsoft Exchange currently has 30 - 40% of the corporate mailbox market, a market share which is inextricably linked to Microsoft’s dominance in the desktop and server operating system space. Ease of interoperability with other already installed Microsoft systems has been the primary driver for many organisations to choose Microsoft Exchange as their messaging platform. But this choice often results in frustration due to reliability, the complexity of managing Exchange and the lack of integration with 3rd party software.

Zimbra Collaboration Suite 5.0 offers a real alternative to Microsoft Exchange, not only by addressing the common complaints listed below, but also by providing a range of additional features which enhance enterprise communication and collaboration.

Zimbra offers a range of tools to migrate effortlessly from Microsoft Exchange once the decision has been made.

Exchange Complaint Zimbra Solution
High TCO (Total Cost of Ownership) - Exchange licensing, Microsoft Server Licensing, Outlook Licensing etc. Low TCO through a combination of low licensing costs and efficient server resource utilisation – over 40% TCO savings have been proven when migrating from Exchange to Zimbra
Lack of compelling support for Apple Mac & Linux platforms Support for all popular mail clients including Apple iSync connector for Apple mail & iPhone
Reliability & Uptime – reports of average 4 hours unscheduled downtime per month are not uncommon 99.9% Uptime Guarantee (< 45 minutes downtime per month)
Poor integration with non Microsoft 3rd party applications "Zimlets" – applets to simplify integration with 3rd party applications eg Salesforce.com
Slow database rebuild times resulting in denial of end user access Data held in MySQL – rebuild times very fast
Poor mailbox search capability (slow and lacking in search parameter flexibility) Advanced end user and administrator mailbox search capability


Zimbra Key Features

Some of the key features available in Zimbra Collaboration Suite that are not available in Exchange include:

Feature
Microsoft Exchange
Zimbra Collabration Suite
Ability to share Outlook folders with other users
No
Yes
Secure Instant Messaging
No
Yes
Apple iCal and Address book synchronization
No
Yes
Local Archiving
No
Yes
Web document authoring
No
Yes

Zimbra Deployment Options

Zimbra can be deployed on-site on your own server or is available SaaS hosted.

Zimbra On-Site

Zimbra can be installed on servers you own at your office or data centre. In-Tuition offer Zimbra Licences and a range of Professional Services, including: Installation, Migration, Upgrades and System Administration services.

Zimbra Hosted (SaaS)

Zimbra Mailboxes on demand. Instant provisioning, full control, enterprise class hosting and backup infrastructure.

Impeccable Reputation


  • We came to Buzinessware with very little in the way of style and layout, but the professional team managed to capture the theme of our organization much more...[ Saed M. Tuffaha, General Manager Qitarat Railway International LLC ]
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